Training dates for the first half of 2018. Click on the course title for more information.
|Course name||Instance 1||Instance 2|
|How to Lead an IT 2nd (or 3rd) Line Support Group||Tue 17th – Wed 18th Apr 2018||Tue 17th – Wed 18th Jul 2018|
|Moving from IT Technician to Manager||Tue 20th Feb 2018||Tue 22nd May 2018|
|Getting the Best from your IT Technicians||Wed 21st Feb 2018||Tue 23rd May 2018|
|Key Measurements for IT Support Management Decisions||Tue 23rd Mar 2018||Tue 19th Jun 2018|
All courses take place in central Birmingham, UK and are presented by the author, Noel Bruton.