‘Shadow’ IT is the industry’s unenlightening and somewhat patronising, yet de facto term for other IT service providers within the business (Wikipedia definition here). These alternative providers may be looking after vertical, department-specific or sometimes general local IT, and may Read More …
It’s not easy being the leader of a technical workgroup. It’s even harder if you came up through the technical route yourself, so you know you’ve got to let all that technical stuff go. That has to happen to give Read More …
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