Although Agile and its sister concepts major around development, and support is a production service, service strategists should still consider preparing IT Support for Agile Development. In recent times, IT management thinking has found itself in the middle of its Read More …
If an IT management idea could ever be said to be “exciting”, then perhaps DevOps is a strong candidate. But ITIL rules the roost. So how to Modify ITIL to accommodate DevOps and other elements of ‘Agile’ development? The basic Read More …
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